{"id":3408,"date":"2021-03-05T16:53:00","date_gmt":"2021-03-05T14:53:00","guid":{"rendered":"https:\/\/www.netfit.lv\/?page_id=3408"},"modified":"2022-07-27T12:28:48","modified_gmt":"2022-07-27T09:28:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.netfit.lv\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

In case of additional questions please contact us\u00a0netfit@netfit.ee.<\/a><\/p>\n

NETFIT technical support is open Mon-Fri from 9.00 to 17.00.<\/p>\n","protected":false},"excerpt":{"rendered":"

In case of additional questions please contact us\u00a0netfit@netfit.ee. NETFIT technical support is open Mon-Fri from 9.00 to 17.00.<\/p>\n","protected":false},"author":2388,"featured_media":11531,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"views\/template.faq.blade.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3408","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"faqs":[{"faq_question":" What is NETFIT?","faq_answer":"

The NETFIT online workout environment allows you to train with professional MyFitness trainers outside the club.
\nHere you will find a large selection of MyFitness workout videos in different styles \u2013 strength, cardio, Body & Mind, and more.
\nIn the online environment, you can conveniently filter your workouts by style, trainer, activity and training equipment, combine a suitable workout program and record it in your playlist.<\/p>\n"},{"faq_question":"How can I log in to the NETFIT environment?","faq_answer":"

If you are a MyFitness member, log in to the NETFIT page with your MyFitness username and password *, pay for NETFIT and enjoy training! * Username is Your e-mail. If you have forgotten your password, go to www.myfitness.lv and click on “Forgot your password?”<\/p>\n

If you are not a MyFitness member, activate the package on the NETFIT page by selecting option “I am not a MyFitness member”. After activating the package, you will receive a username and password by e-mail.<\/p>\n"},{"faq_question":"How often is the NETFIT library updated?","faq_answer":"

The NETFIT video library is updated with various types of workouts and coaches monthly.<\/p>\n"},{"faq_question":"Is NETFIT a paid environment? ","faq_answer":"

The NETFIT package has a monthly fee of 9.95 \u20ac.<\/p>\n"},{"faq_question":"Why do I only see 2.5 minutes from the video?","faq_answer":"

For having access to full-length video You need to join NETFIT.<\/p>\n"},{"faq_question":"What is the length of training videos?","faq_answer":"

The average length of training videos is 25-30 minutes.<\/p>\n"},{"faq_question":"NETFIT subscription","faq_answer":"

To access the NETFIT video, you have to join NETFIT and choose a package. Monthly fee is 9.95 \u20ac. The next payment from your card will be made at the beginning of the new period, for the next month. You can cancel package on www.netfit.lv in your user area.<\/p>\n"},{"faq_question":" NETFIT subscription cancellation","faq_answer":"

You can cancel your NETFIT subscription at any time. To cancel your NETFIT subscription, log in, go to “My Plans” and click “Cancel”.<\/p>\n"},{"faq_question":"Does NETFIT have a trial period?","faq_answer":"

The free trial period of the NETFIT package is 7 days. If you do not cancel the package during the trial period, your order is automatically renewed with a fee of 9.95 \u20ac\/month and you can continue to train.<\/p>\n"},{"faq_question":"Insurance ","faq_answer":"

NETFIT does not have an overview of the viewed video trainings . When paying for NETFIT, a confirmation message is sent to the e-mail, attached an invoice payment document, which can be submitted to the insurer. This is a confirmation from NETFIT that payment was made for online lessons. We suggest You to individually clarify the issue of covering costs with your insurer.<\/p>\n"},{"faq_question":"Language","faq_answer":"

Videos are in Latvian and Russian.<\/p>\n"},{"faq_question":"Video stream on different devices","faq_answer":"

Chromecast<\/strong><\/p>\n

To cast a video to a Google Chromecast device, an Android TV device, or a device with Chromecast built-in, start playing a video tap the Chromecast icon, and select your preferred device. More information about Google Chromecast and how to setup can be found here<\/a>.<\/p>\n

AirPlay<\/strong><\/p>\n

To AirPlay a video to an Apple TV or other AirPlay-capable device start playing a video, tap the AirPlay icon, and select the device where you want to play your video. More information about Apple AirPlay and how to setup can be found\u00a0here<\/a> and here.<\/a><\/p>\n"},{"faq_question":"Payment cards","faq_answer":"

You can add a new payment card to your profile in the “Saved cards” section. Please note that if the card term is less than a month, you will not be able to add it.<\/p>\n"}],"sections":false},"yoast_head":"\nFAQ - NETFIT LV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.netfit.lv\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - NETFIT LV\" \/>\n<meta property=\"og:description\" content=\"In case of additional questions please contact us\u00a0netfit@netfit.ee. 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